Weโre Here After the Sale.
Warranty coverage, shipping timelines, returns, and answers to common questions โ all in one place.
1-Year Limited Manufacturer Warranty
WeCan America equipment is covered by a one-year limited warranty against defects in materials and workmanship, beginning on the date of delivery.
Whatโs covered
Manufacturing defects in the frame, gearbox, and core components under normal agricultural use.
Whatโs not covered
- Normal wear items โ blades, tines, bearings, belts, seals, skids
- Damage from improper use, accident, or neglect
- Operating beyond rated PTO HP or hitch category
- Missing or improper maintenance
- Any modification or unauthorized repair
How to make a claim
Contact us with your order number, serial number, and photos. Approved claims resolved by repair or replacement parts.
Shipping & Lead Times
Large equipment
Ships by LTL freight, crated or palletized. Freight cost confirmed with your quote before you order.
Parts & small items
Shipped by standard ground carrier with tracking.
Lead times
- In-stock: dispatch within 48 hours from Houston.
- Factory-direct / special orders: 30โ45 days production + ocean transit.
Inspect before you sign
Note any damage on the delivery receipt before the driver leaves. Photograph and contact us the same day. Signing a clean receipt may limit freight claims.
Returns & Refunds
Non-defective equipment
Return within [14] days, unused in original crating. [20%] restocking fee; return freight on buyer.
Special & factory-direct orders
Non-returnable. Deposits non-refundable once production begins.
Parts
Unopened, within [30] days, less return shipping.
Refunds
Issued within [5โ10] business days of receiving the return.
Frequently Asked Questions
What tractors are compatible with WeCan implements?
WeCan implements are designed for standard 3-point hitch Category 1 and Category 2 tractors. Before your order ships, we confirm working width, required PTO HP, and hitch category to ensure compatibility with your specific tractor.
How long does shipping take?
In-stock implements dispatch within 48 hours from Houston. Factory-direct orders take 30โ45 days production plus transit. We confirm estimated delivery at time of order.
Is WeCan equipment available in Canada and Latin America?
Yes. As the exclusive distributor for the Americas, we ship to all countries across North, Central, and South America. Freight cost and lead time vary by destination and are confirmed with your quote.
Are parts available in the U.S.?
Wear items and common replacement parts are stocked at our Houston warehouse. Specialty parts can be sourced from the factory with a 30โ45 day lead time.
What does โchemical-free rotavatorโ mean?
WeCanโs rotavators prepare soil through mechanical action โ breaking down crop residue and preparing seedbeds without herbicide or chemical pre-treatment. This is the core engineering principle developed over decades in Korea.
How do I register my equipment for warranty?
Register within 30 days of delivery by contacting us with your order number and equipment serial number.